Welcome to the Water Department
Lead and Copper Consumer Public Notification of Sample Results 2022
If interested in the lead pipe removal program, click the above link, then contact us and provide your name, address, and phone number. We will be applying for a Safe Drinking Water Loan (SDWL) which should be approved by the end of 2023 for the 2024 fiscal year. If approved, this SDWL will allow us to pay for 50% of the replacement cost of the private service lateral and offer a low-interest loan for our customers on the remaining balance.
Stay informed and ensure your family's safety by getting a copy of the informative brochure on lead in your drinking water from the Wisconsin Department of Natural Resources. Learn about the potential dangers and take necessary precautions.
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- Phone: 920-262-4075
- FAX: 920-262-4087
- Water Department General Email
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- Peter Hartz - Manager
- 920-262-4075
- Timothy Hayden- Assistant Manager
- 920-262-4075
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Hey there! Are your kiddos thirsty for knowledge?

- Discover your water usage and savings opportunities by clicking here. It's crucial to be mindful of your daily water consumption, and there are easy ways to conserve water and cut down on your water expenses. By understanding your water usage, you can make informed choices about how to save both water and money. So, let's begin!
Here are a few quick fun facts about the water department!!

Watertown has 120 miles of water main. If laid end-to-end, it would reach past Chicago! Some water main installed in 1896 is still in use today!!

530 meters indicate a leak every day, on average!

82,939 postcard water bills were mailed in 2020. The postage alone cost $21,603.23!!

8,798 meters, 11,342 valves, and 1,381 fire hydrants are maintained by 7 employees along
with many more items!!!

1,086 bills were created in 2022 for customers who were moving. This is lower than the five-year average of 1,206!

9,657 phone calls were handled by office staff in 2022.