Welcome to the Water Department

Lead and Copper Consumer Public Notification of Sample Results 2022


If interested in the lead pipe removal program, click the above link, then contact us and provide your name, address, and phone number.  We will be applying for a Safe Drinking Water Loan (SDWL) which should be approved by the end of 2023 for the 2024 fiscal year.  If approved, this SDWL will allow us to pay for 50% of the replacement cost of the private service lateral and offer a low-interest loan for our customers on the remaining balance.
Stay informed and ensure your family's safety by getting a copy of the informative brochure on lead in your drinking water from the Wisconsin Department of Natural Resources. Learn about the potential dangers and take necessary precautions.

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     Located: 800 Hoffmann Drive
     Hours: 7 a.m.-3 p.m., Monday-Friday
  Water Department Staff:

HydroCorpHydroCorp has been hired by the City of Watertown Water Department to complete the Industrial and Commercial Cross Connection Inspections. Click here for Cross Connection Control Inspection information

Hey there! Are your kiddos thirsty for knowledge?  Thirsty for Knowledge 2I've got just the thing for you! Check out these links for some awesome games, activity pages, a coloring book, and fun facts about saving water. Your little ones will have a blast while learning about an important topic.  Happy Exploring! 
          1.  Water sense for kids
          2. More activities and fun!!

Here are a few quick fun facts about the water department!!

Watertown has 120 miles of water main.  If laid end-to-end, it would reach past Chicago!  Some water main installed in 1896 is still in use today!!

Badger Meter

meters indicate a leak every day, on average!

82,939 postcard water bills were mailed in 2020.  The postage alone cost $21,603.23!!

Brian Feldman 083021 - 2
8,798 meters, 11,342 valves, and 1,381 fire hydrants are maintained by 7 employees along
with many more items!!!


1,086 bills were created in 2022 for customers who were moving.  This is lower than the five-year average of 1,206!

Avaya phone
9,657 phone calls were handled by office staff in 2022.