Snow Removal

Snow Emergencies
If a significant amount of snow falls and crews must plow the roads, a Snow Emergency will be declared. When such an event is declared, all residents must remove their vehicles from the street to allow the plows to remove snow. The city does not have alternate side parking.  Watch the city website, police department website, or Facebook pages for declaration of a snow emergency. For more information, please view the city’s code regarding snow emergencies: https://ecode360.com/29262520

You may park in municipal parking lots during a snow emergency. MAP OF MUNICIPAL LOTS

Snow and Ice Control
Priority Areas for removal:

  • Hills
  • Intersections
  • Main arterial streets
  • School Areas
  • Bridges

Brining
As a pre-treatment measure, brining is used on bridges and hills before an anticipated event. This prevents, to some degree, snow and ice from sticking to roadways. This treatment is only effective under certain conditions and may not always be used.

Fire Hydrants
Please keep fire hydrants clear of ice and snow. Please assist the city by clearing the snow around the fire hydrant in your yard.

Snowplow Safety
For your safety, please keep back 200’ (about 15 car lengths) from snowplows during snow removal operations.

Mailbox Damage – Plowing Operations
City crews may accidentally damage a mailbox when they are plowing. If your mailbox is damaged, please call Public Works – Street Division at (920) 262-4080 to report the damage and your claim will be investigated. If the City’s snowplow was at fault and your mailbox was compliant with the postal regulations and city code, City crews will repair or replace your mailbox and/or post, with a standard wooden post and mailbox according to postal regulations. Please note that dependent upon the amount/type of damage, permanent repair may be delayed until the ground thaws in the spring, but temporary repairs will be made during winter months.

If the damage to the mailbox was caused by the volume or weight of the snow, the City will not repair the mailbox.

Curb and Terrace Damage – Plowing Operations
Every winter, the Department unavoidably causes some damage to curbs and terrace areas through our snowplowing efforts. Each spring, the department repairs terrace damage caused by City plows with topsoil and seed. If you have damage to report from a snowplow, please call our office to report the damage (920) 262-4080. The claim will be investigated and logged for repair. Terrace repairs are completed in late spring for best results.

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